Where do you ship?
We currently ship to customers worldwide. Delivery availability may vary depending on your location.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery usually takes 5–10 business days, depending on your destination.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with tracking information (where available).
What is your return policy?
We offer a 14-day return policy on eligible items. Please visit our Return & Refund Policy page for full details.
What should I do if my item arrives damaged?
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos of the item. We’ll work to resolve the issue as quickly as possible.
How can I contact HOMVORA?
You can reach our support team at homvoraelegance@gmail.com. We aim to respond within 24–48 business hours.
Is my payment secure?
Yes. All payments are processed through Shopify’s secure checkout using trusted payment providers. Your payment information is encrypted and protected.
Can I change or cancel my order?
If your order has not yet been processed, we’ll do our best to accommodate your request. Please contact us as soon as possible after placing your order.